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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of BillandLib Seabrook

BillandLib Seabrook

February 16, 2024

5  out of  5
rating by BillandLib Seabrook
"We have needed help twice this past week with our policy. In both cases, the ladies we talked to in the office were both courteous and highly knowledgeable. This affirms our confidence in choosing State Farm and in the Eddie Collins agency."
We responded:
"Thanks so much for the kind words! Please let us know if you need anything else from my office or from State Farm."
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Katrina VanSycle

December 11, 2023

5  out of  5
rating by Katrina VanSycle
"I was so pleased with the service I received from Milana at this location. I’ve been with StateFarm for years she was so pleasant to speak with and handled all my business needs."
We responded:
"Hey Katrina! Thanks for doing business with State Farm. Please let us know if you need anything else."
Profile photo of Kalin Walker

Kalin Walker

November 21, 2023

5  out of  5
rating by Kalin Walker
"Milana gave me all the information I needed and went above and beyond to help educate me showing dedication and commitment to me made my experience better. She has great customer service skills and I highly appreciate that it’s refreshing and reassuring that people can still provide amazing customer service. Keep it up!"
We responded:
"Thanks Kalin! Please let us know if you need anything else."
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RaQuon Haynes

November 21, 2023

5  out of  5
rating by RaQuon Haynes
"I got help from Milana, who was patient, kind & was very willing to help me with my needs. Having someone who exemplifies excellent customer service is very important to a business, which is why I absolutely be returning here when I need assistance. Thank you!"
We responded:
"Thanks for the kind words! I will pass them along to Milana"
Profile photo of Mary Sunshine

Mary Sunshine

November 13, 2023

5  out of  5
rating by Mary Sunshine
"Called this office by mistake and the young lady that I was connected to was the most pleasant and courteous person I have spoken to in a very long time. A great reminder of what true customer service is all about. Milana thank you for being so helpful."
We responded:
"Thanks for the kind review! Feel free to call us anytime!"
Profile photo of A McGhie

A McGhie

November 9, 2023

5  out of  5
rating by A McGhie
"I called to ask a question and received excellent customer support and care. The customer service is second to none. Milana took the time to explain and answer questions about my bill. I was very impressed with her professionalism, helpfulness, and kindness."
We responded:
"Thanks so much! Please let us know if you need anything else"
Profile photo of Perla Perez

Perla Perez

October 30, 2023

5  out of  5
rating by Perla Perez
"Had an amazing experience with this location! Everyone is so welcoming and open to answer any question you have in a friendly but professional manner. Amazing staff!❤️"
We responded:
"Thanks Perla! I agree, they are amazing. Please let us know if you need anything."
Profile photo of Carolina Maturino

Carolina Maturino

October 27, 2023

5  out of  5
rating by Carolina Maturino
"Jasmine was phenomenal in answering all my questions and working diligently to provide me with the best rate. 10/10 would recommend."
We responded:
"Thanks Carolina! I will let Jasmine know. Have a great weekend and let us know if you need anything."
Profile photo of Makayla Boswell

Makayla Boswell

October 27, 2023

5  out of  5
rating by Makayla Boswell
"Great customer service! Milana was very sweet and patient with me! I really felt cared for, it leaves such an impact working with agencies that care for their customers, so thank you!! ⭐️"
We responded:
"I will certainly let Milana know about your compliment to her. Please let us know if you need anything."
Profile photo of Julieta Rosales

Julieta Rosales

October 27, 2023

5  out of  5
rating by Julieta Rosales
"Had an awesome experience! Jasmine is very helpful and professional. She was able to answer all my questions and take the time to explain everything. I definitely recommend having her as your agent !"
We responded:
"That's great to hear. Thank you so much for the review!"
Profile photo of Jay Loch

Jay Loch

October 27, 2023

5  out of  5
rating by Jay Loch
"Needed a few questions answered about my policy and Millana, forgive my spelling, was extremely patient with me while got to the bottom of things. Kindhearted and helpful customer service truly goes a long way"
We responded:
"Hey Jay! Thanks for the kind words. Please let me know if you need anything."
Profile photo of Katie Martin

Katie Martin

October 27, 2023

5  out of  5
rating by Katie Martin
"Milana is very helpful! I love her professionalism and courtesy!"
We responded:
"Thanks for the review! Milana is a great addition to our team."
Profile photo of Carla Garcia

Carla Garcia

October 27, 2023

5  out of  5
rating by Carla Garcia
"Jasmine is the best she made the process super quick and easy! Definitely saved me from a headache"
We responded:
"Hey Carla! Thanks so much. Please let us know if we can help in any way."
Profile photo of Shakayla Alston

Shakayla Alston

October 27, 2023

5  out of  5
rating by Shakayla Alston
"Surprisingly had a great experience getting renters insurance. This is my first time trying to be an adult and get everything I need to move into my apartment. Sennovia answered all of my… kind of dumb questions with no problem! She has a lot of patience which is rare to find these days."
We responded:
"I will let Sennovia about your review. Thank you so much! Please let us know if you need anything."
Profile photo of Amelia Hernandez Garcia

Amelia Hernandez Garcia

October 27, 2023

5  out of  5
rating by Amelia Hernandez Garcia
"Had an issue with my policy and my agent Jasmine stayed on the phone with me for an hour to ensure everything was in order! Love her! Amazing customer service and 10/10 would recommend!!!!"
We responded:
"Thanks Amelia! Let us know how we can help."
Profile photo of Myah Curry

Myah Curry

October 27, 2023

5  out of  5
rating by Myah Curry
"Really easy process and sennovia was very helpful when asking about auto insurance. Thanks a lot!"
We responded:
"We try to make the process as painless as possible. Have a great weekend!"
Profile photo of Elizamar Patricio

Elizamar Patricio

October 27, 2023

5  out of  5
rating by Elizamar Patricio
"Spoke with an agent named Jasmine she was very friendly and professional. Highly recommend this office."
We responded:
"Thanks for the recommendation Elizamar! I will let Jasmine know."
Profile photo of Israel Suarez

Israel Suarez

October 27, 2023

5  out of  5
rating by Israel Suarez
"Spoke with Ms. Uresti on the phone, trying to get a better deal on my auto insurance. Unfortunately, it didn’t work out, but I was impressed with their knowledge, professionalism, and dedication to customer service."
We responded:
"Thanks Israel! We will follow up next time. Hopefully it will work out then. I will let Jasmine know."
Profile photo of Jennifer Garcia

Jennifer Garcia

October 27, 2023

5  out of  5
rating by Jennifer Garcia
"Jasmine was a pleasure to speak to while getting auto insurance!! Would recommend 110%!!"
We responded:
"Thanks so much! I will let her know. Let us know if you need help."
Profile photo of Bareach Bareach

Bareach Bareach

July 28, 2023

1  out of  5
rating by Bareach Bareach
"Pleas avoid this place that second time I bought policy and I paid after one month they calling you and trap you for extra money that not first time second time time they asked extra money after I paid scam scam scam"
We responded:
"I have searched our records and cannot find your name as one of our customers. If you are a customer and have an issue with your account, I am happy to review it with you at any point. I can assure you that we are a highly regulated office and would never do anything unethical or illegal as you suggest. Please let me know if I can be of further help."
Profile photo of Debbie Richert

Debbie Richert

April 7, 2023

1  out of  5
rating by Debbie Richert
"Had to play 20 questions with receptionist and still couldn't talk to Collins."
We responded:
"Hey Debbie, I sure am sorry that we didn't meet your expectations. I searched our database for your name just now to see if I could call and help with whatever you need but could not find you listed in our system. If you do need me today, feel free to send an email with your contact info to eddie@eddiecollinsinsurance.com. I will get back to you asap. All my best, Eddie"
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Nutcase 336

February 11, 2023

5  out of  5
rating by Nutcase 336
"Best insurance in town!!! Awesome staff!!!"
We responded:
"Thanks for the kind words and the review!"
Profile photo of Rosanna Tejeda (Rosanna)

Rosanna Tejeda (Rosanna)

November 24, 2021

4  out of  5
rating by Rosanna Tejeda (Rosanna)
"Parece bueno, el señor Eddi muy amable, habla ingles, pero es muy amable y tiene la voz que le da confianza a los clientes, eso senti cuando pide hablar con él, lo recomiendo."
We responded:
"Thanks Rosanna! Please let us know if you need anything else"
Profile photo of Don Betz

Don Betz

October 28, 2021

4  out of  5
rating by Don Betz
"They have a great staff there that I can't complain about but the price was a little out of my range"
We responded:
"I agree about the staff. Thanks! I hope next time that the rates work for you."
Profile photo of Felicia Mills

Felicia Mills

September 17, 2021

5  out of  5
rating by Felicia Mills
"Always very friendly and helpful"
We responded:
"That is so nice of you to say! Please let us know if we can help with anything."